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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Diane Ricciardi

March 13, 2023

5  out of  5 rating by Diane Ricciardi
"Brian and his staff always put me at ease. Respectable and professional. They will point you in the right direction for all your insurance needs. This office goes above and beyond to find the best insurance fit for YOU!"

Natalie Murat

February 11, 2023

5  out of  5 rating by Natalie Murat
"State Farm went out of their way to explain their plans and made sure I understood the information."

Rafael Martinez

February 9, 2023

5  out of  5 rating by Rafael Martinez
"Brian is amazing. He is very helpful. He breaks down everything so it is easy to understand."

Wendy O'Dell

January 28, 2023

5  out of  5 rating by Wendy O'Dell
"Brian is always willing to go out of his way to help. He answers any and all questions you have and never tries to rush you. He is great to work with!"

Jason Barrett

January 23, 2023

5  out of  5 rating by Jason Barrett
"Brian is very knowledgeable and always willing to show you different ways to save money on your insurance."

Tyler Cornish

January 13, 2023

5  out of  5 rating by Tyler Cornish
"Excellent and fast service. Very helpful and very professional"

Taylor Abernathy

December 5, 2022

5  out of  5 rating by Taylor Abernathy
"Karen has been a very helpful person when I need any questions answered about my insurance and what to expect"

Elmira Yarbrough

September 15, 2022

5  out of  5 rating by Elmira Yarbrough
"I called all upset and Angel Brown calmed me down and helped with the towing feeds. I live on a fixed income social security and didnt have it to pay and they reached out to help me. Thank you more than you know"

Mark Yarbrough

September 15, 2022

5  out of  5 rating by Mark Yarbrough
"Amazing people works there angel Brown is amazing"

Bonnie Padgett

April 7, 2022

5  out of  5 rating by Bonnie Padgett
"Brian and the rest of the staff have been very helpful and kind."

Cindy Dimmick

April 1, 2022

5  out of  5 rating by Cindy Dimmick
"Everyone in the office is great! After my accident, they were very helpful getting everything taken care of for me. I couldn't ask for better service!"

Abigail Dickson

March 15, 2022

5  out of  5 rating by Abigail Dickson
"Had such a great experience, Austin was able to answer all of my questions and get me the help I needed!"

Linda Tongate

March 12, 2022

5  out of  5 rating by Linda Tongate
"Austin was very nice and easy to work with. He made sure to explain all the details of my policy and made sure I knew what I paid for. Definitely recommend Austin."

Jay Gillett

March 12, 2022

3  out of  5 rating by Jay Gillett
"When I found out they didn't have name right on paper work they said most ben something wrong in computer to have j as my middle name..that ticket if I got stop..and other side Brian try get back to u when I live message..but he don't look over thing real good .the girl there are hard working employee..but u thing they know where the problem started at. When a customer comes in and complains."

Peggy Payne

March 5, 2022

5  out of  5 rating by Peggy Payne
"One of the Best Insurance Companies around here in Bath Ny. We got our Insurance at State Farm and the agent that worked with us was Austin Putman. He was excellent. He worked at getting us the lowest rates as possible. He was always there to answer all of our questions and he always comes back with a quick response for us. I would highly recommend Austin Putman as an agent if anyone is looking for good Insurance."

jodi loucks

February 18, 2022

5  out of  5 rating by jodi loucks
"Karen saved me a ton of money, with more insurance!!! So friendly there too!! I love them. Thank you again!!!❤❤"


February 18, 2022

5  out of  5 rating by J M
"Karen and Austin best agents ever!!!!!!!"

Matthew Hilsdorf

February 8, 2022

5  out of  5 rating by Matthew Hilsdorf
"Just wanted to give a special thank you to Austin Putnam and Angel Brown and the State Farm family for helping me easily and smoothly switch insurance companies. They showed me i was playing way to much and saved me ALOT of money in the process. Highly recommend very friendly, personal, and professional. 5/5 stars"

Brandi Wagner

January 25, 2022

5  out of  5 rating by Brandi Wagner
"The team at Brian's office in Bath is the best! Very professional, courteous, kind and knowledgeable. Special shout-out to Austin, as this young man is very good at what he does."

MaCauley Kastner

January 6, 2022

5  out of  5 rating by MaCauley Kastner
"Committed, knowledgeable, and honest staff. They pay just as much attention to existing business as new customers."

Ian McFarland

January 6, 2022

5  out of  5 rating by Ian McFarland
"Brian McDonald not only saved me money but was available every step of the way to save me time and answerquestions. Many thanks and always gets my sterling recommendation."

Tyhanna Nissen

January 6, 2022

5  out of  5 rating by Tyhanna Nissen
"Chris was very helpful on getting me a quote for my car insurance- Great service!"

Knotty North

January 6, 2022

5  out of  5 rating by Knotty North
"I can’t say enough about State Farm in Bath Ny. They treat you like family! Every time I have a question take my call or call me back asap. It’s so refreshing to have a business that calls you back promptly with people who understand their business. They got me a better deal to which was an extra perk!!! I happily give them five stars ⭐️"

Brianica Trubic

January 6, 2022

5  out of  5 rating by Brianica Trubic
"Highly recommend. Friendliest and most professional group of people!"

Allie Andrews

January 6, 2022

5  out of  5 rating by Allie Andrews
"Hands down the best insurance experience you could ask for. We suffered a house fire early 2021 and Brian was right on it to help us. We called after 5 pm and he answered, got us in touch with the next agent and was able to bring us anything we needed to make sure we had a place to stay that night. Since then Brian has checked in with us frequently to make sure things continued to run smoothly while also answering any questions we have had. Brian and his team have made what was a terrible situation for us, an easy process to deal with as we have moved forward. Everyone in the office is very friendly and is quick to help us with anything we need and is very easy to get ahold of and speak with. Overall we have Beek nothing but happy with our experience with our local state farm office!"